Sr / Business Analyst

Job Summary

We are seeking an experienced Business Analyst with strong project management and operations expertise to document business requirements, analyze systems, improve processes, and support project implementation. The ideal candidate will act as the bridge between business users and technical teams, ensuring solutions are aligned with business objectives and operational needs.

Key Responsibilities

• Document business needs, objectives, current procedures, challenges, and improvement opportunities.
• Develop detailed user requirement documents and manage requests from multiple stakeholders.
• Propose prioritization of business requests and identify enhancement opportunities through system and data analysis.
• Guide documentation of system specifications, business rules, workflows, and interfaces.
• Identify system deficiencies, performance gaps, and recommend practical solutions.
• Support continuous review and improvement of existing business processes.
• Prepare solution design specifications and proposals aligned with user requirements.
• Conduct change impact analysis and document system enhancements.
• Develop test plans, test cases, and test data for User Acceptance Testing (UAT).
• Coordinate and facilitate UAT activities with business stakeholders and project teams.
• Assist in project timeline planning, resource allocation, and project tracking activities.
• Prepare project status reports and ensure adherence to project governance standards.
• Schedule and drive project activities to ensure successful delivery.
• Collaborate with users, technical teams, vendors, and management to resolve project implementation issues.
• Provide timely and accurate project progress updates to leadership and stakeholders.

Qualifications

• Bachelor’s Degree in Information Technology, Computer Science, Business Information Systems, or a related field.
• Minimum 3 years of experience in business analysis, project management, or related roles.
• Strong understanding of business operations and process improvement methodologies.
• Experience gathering, documenting, and managing business and system requirements.
• Proficiency in Microsoft Project or other project management software.
• Strong analytical, organizational, and documentation skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Self-motivated, adaptable, and capable of working independently.
• Strong problem-solving and stakeholder management abilities.

Preferred Skills

• Experience in project implementation, digital transformation, or enterprise system projects.
• Knowledge of Agile, Scrum, Waterfall, or hybrid project delivery methodologies.
• Experience with business process modelling and workflow documentation tools.
• Familiarity with data analysis, reporting tools, and dashboard solutions.
• Professional certifications such as CBAP, PMP, PMI-PBA, or Agile certifications are an advantage.